Should you want a job in supporting networks then the MCSA course is the ideal one for you. Whether you're about to get into IT or have previous knowledge but need a professional certificate, there's a range of courses to suit your requirements. Each of these levels requires different material, so pay attention that you're being offered the best one before getting your credit card out. Identify a training provider that takes the time to get to know you, and what you're looking to do, and is able to furnish you with the clear facts to decide.

The somewhat scary thought of securing your first IT job can be eased by some companies, via a Job Placement Assistance programme. At the end of the day it isn't a complex operation to land your first job - as long as you're correctly trained and certified; the shortage of IT personnel in Britain looks after that.

Help and assistance with preparing a CV and getting interviews should be offered (if not, see one of our sites for help). It's essential that you bring your CV right up to date straight away - don't leave it till you pass the exams! Getting onto the 'maybe' pile of CV's is more than not being known. A surprising amount of junior support jobs are offered to people (who've only just left first base.) Actually, an independent and specialised local recruitment consultant or service - who make their money when they've found you a job - will be more pro-active than a sector of a centralised training facility. They should, of course, also be familiar with the area and local employers better.

Not inconsiderable numbers of people, it seems, spend evenings and weekends on their training and studies (sometimes for years), only to give up at the first hurdle when finding their first job. Introduce yourself... Do everything you can to put yourself out there. Good jobs don't just knock on your door.

Some training companies will only provide support to you inside of office hours (typically 9am-6pm) and sometimes a little earlier or later; very few go late in the evening or at weekends. You'll be waiting ages for an answer with email based support, and so-called telephone support is normally just routed to a call-centre who will take the information and email an instructor - who will then call back sometime over the next 24hrs, at a time suitable for them. This is all next to useless if you're sitting there confused over an issue and have a one hour time-slot in which to study.

World-class organisations tend to use an online access 24 hours-a-day system pulling in several support offices across the globe. You'll have an easy to use environment which switches seamlessly to the best choice of centres at any time of day or night: Support when it's needed. Always choose an educator that gives this level of learning support. Only proper 24x7 round-the-clock live support truly delivers for technical programs.

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