Network and PC support technicians are ever more in demand in this country, as organisations have come to depend upon their knowledge and fixing and repairing abilities. Our requirement for more qualified personnel grows, as we become vastly more reliant on PC's in these modern times.

Your training program should always include the most up to date Microsoft (or Cisco, CompTIA etc.) authorised simulation materials and exam preparation packages. Don't fall foul of relying on unofficial exam papers and questions. The way they're phrased can be quite different - and this leads to huge confusion when it comes to taking the real exam. 'Mock' or practice exams will prove very useful for confidence building - so when it comes to taking the real deal, you don't get phased.

A subtle way that training providers make extra profits is via an 'exam inclusive' package and presenting it as a guarantee for your exams. This looks like a great idea for the student, but is it really:

It's very clear we're still paying for it - it's not so hard to see that it's already been included in the gross price invoiced by the training provider. It's certainly not free - and it's insulting that we're supposed to think it is! For those who want to qualify first 'go', then the most successful route is to fund each exam as you take it, focus on it intently and apply yourself as required.

Why pay the training company up-front for exams? Find the best exam deal or offer when you take the exam, instead of paying any mark-up - and do it locally - instead of miles away at the college's beck and call. Huge profits are made by some training companies that get money upfront for exam fees. For various reasons, many students don't take their exams but no refunds are given. Surprising as it sounds, providers exist that depend on students not taking their exams - as that's how they make a lot of their profit. Don't forget, with most 'Exam Guarantees' - the company controls how often and when you are allowed to have another go. Subsequent exam attempts are only authorised at the company's say so.

With average Prometric and VUE examinations coming in at approximately 112 pounds in Great Britain, it's common sense to fund them one by one. Not to fork out thousands extra in up-front costs. A commitment to studying and the use of authorised exam preparation tools are actually the key to your success.

Be alert that all accreditations you're studying for are commercially relevant and are up-to-date. The 'in-house' certifications provided by many companies are not normally useful in gaining employment. From an employer's viewpoint, only the big-boys like Microsoft, Adobe, CompTIA or Cisco (as an example) will get you into the interview seat. Anything less just won't hit the right spot.

The way a programme is physically sent to you can often be overlooked. How is the courseware broken down? What is the specific order and do you have a say in when you'll get each part? Drop-shipping your training elements piece by piece, according to your exam schedule is the normal way of receiving your courseware. While seeming sensible, you should take these factors into account: What would their reaction be if you find it difficult to do everything at the proposed pace? Often the prescribed exam order won't be as easy as another different route may.

An ideal situation would be to have all your study materials posted to your home before you even start; the entire thing! This prevents any future issues from rising that will affect your ability to finish.

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